I just had my furnace fixed by Mike Ross. I couldn't be happier about the experience. First time he came to do the diagnostic and the second time to get my furnace fixed. Both time he was VERY punctual, professional, knowledgeable, and very accommodating when it came to scheduling the time considering my busy work schedule. I would definitely recommend this company to everyone. I also signed up for their maintenance plan. It's very affordable and it will save me $$$ over time.