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Ali O. Reviews

Exemplary customer service!

I had the pleasure to work with Ali Oranen as I was looking to receive my PG&E Rebate after purchasing my Lennox HVAC unit back in August, 2020. From the start, Ali was friendly, courteous, professional to the point where you felt her smile over the phone. She was very reassuring and when I explained that I did not receive my rebate after 4-5 weeks due some complications in qualifying which I should have received, she quickly rectified the issue by letting me know I will receive a refund for the full rebate amount and that she would get back to me by the next day. Within 1 hr of our discussion, she called me back to let me know that a check for the same amount of the expected rebate was approved. I receive the check within the week as promised. She made was would have been a poor experience into a positive one. Ali is a true professional and will take care of your PG&E rebate needs. Thank you Ali!

Environmental Heating & Air Solutions

Thank you for taking the time to share your experience with Ali. Our team is empowered to make decisions for our valued clients and ensure that every experience is one where our customers can feel how much we truly care about them, their trust and their loyalty. The customers experience is the most...

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Sacramento Office Environmental Heating & Air Solutions

  • 8417 Washington Blvd #170 Roseville, CA 95678
  • Open M-F 7am-8pm Sat 8am-8pm Sun 8am-5pm
  • (916) 915-0778