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Lorenzo D. Reviews

Service Visit

Lorenzo called to let me know his ETA, friendly, respectful and as always did a through job of checking the system, He’s been here before and it’s always a pleasure 5 stars for Lorenzo

Environmental Heating & Air Solutions

Thank you for the feedback and for the your loyalty! A world class customer experience each and every call is the daily focus for our team. "When You Need Us, We Will Be There!"

Customer satisfaction

Lorenzo's is a outstanding technician. Very knowledgeable in his trade. Willing to spend the time nessesary for the customers to understand there Great attitude and cherector

Environmental Heating & Air Solutions

Thank you for the great review and great feedback! Lorenzo is such a great guy and we are blessed to have him!! "When You Need Us, We Will Be There!"

Thanks Lorenzo!

Lorenzo arrived on time and did a very thorough job checking out my system and explaining to me everything about it.

Environmental Heating & Air Solutions

We are glad that he did a great job for you and took his time to educate you on your system. "When You Need Us, We Will Be There!"

Wonderful Customer Service

Lorenzo arrived for my scheduled appointment on the earlier end of my availability window, which I was extremely happy about. He was very professional and courteous. His assessment of the issue was thorough because he even asked to see the error code alert email I had received (which prompted this service). Lorenzo was willing and able to answer my questions about the iComfort touchscreen menus and on whether he thought a maintenance plan was important. I would happily ask for Lorenzo to be my technician the next time I need any AC or heater work. I wish more people took pride in their work like Lorenzo.

Environmental Heating & Air Solutions

Thank you so much! We are truly blessed to have amazing team members who go out of their way to serve our valued clients. Know that you can request Lorenzo in the future and we will do our best to make sure he is dispatched. You're in good hands no matter what! "When You Need Us, We Will Be There!"

Excellent service

Lorenzo was very professional and reviewed the service he provided with photos!

Environmental Heating & Air Solutions

Thats great to hear! Taking the time to educate and explain everything to our clients is a primary focus to ensure that we provide a great customer experience each and every call. "When You Need Us, We Will Be There!"

Outstanding!!

Professional, courteous and attention to detail

Environmental Heating & Air Solutions

Thank you for the review, loyalty and feedback. Our team is so amazing and we are blessed to have such amazing people! "When You Need Us, We Will Be There!"

Great Customer Service from Office to Field Tech

Hello, Environmental Heating & Air provided great customer service. Starting with Belle (Dispatch), and ending with Lorenzo D. (service tech). Absolutely the best customer service from both. Thanks, Howard F.

Environmental Heating & Air Solutions

You are most welcome! Thank you for instilling your trust in our team. We are so blessed to have a team of professionals who truly care about what they do and the people they serve. "When You Need Us, We Will Be There!"

5-Star Customer Service

Lorenzo was and is awesome. He clearly stated what was wrong with my AC and provided options for repairs. In future maintenance and repairs I will request him.

Environmental Heating & Air Solutions

Thank you for your continued trust! Lorenzo is a rock star and you can absolutely request him in the future! Our goal is to deliver a world class experience every day, every call! "When You Need Us, We Will Be There!"

Excellent Service

Lorenzo came out to our house to diagnose a problem with our iComfort S30 screen. It had gone black the evening before and was not working. He quickly diagnosed the problem and needed to get a part to fix it. He drove to get the part and retuned to install it and got us back up in running in no time. From start to finish the whole experience was easy. Every encounter from installing our whole Hvac system three years ago to regular maintenance and now installation of a new part has been excellent. Environmental Heating and Air Solutions has always provided great service!

Environmental Heating & Air Solutions

Our goal is nothing short of a world class customer experience. In today's day and age and with the number of HVAC companies in the marketplace, serving our clients to the highest degree is our true differentiator. Thank you for all of your trust and loyalty! 'When You Need Us, We Will Be There!"

Thank You Environmental

Top notch service once again from Environmental! When I experienced a computer programming issue with my Lennox AC unit I called Environmental and they sent a technician out the very next day. I was very impressed with Lorenzo's expertise and professionalism! The problem was solved within minutes and I had my air conditioning system back on during a very hot day. The only thing I could have asked for differently that would have saved a lot of time and effort on Environmental's part is that I could have easily solved this problem by talking to a technician over the phone. Lorenzo was very familiar with the issue I had and I could have fixed the problem myself with just a couple of minutes of a technician's time on the phone. But overall great service Envioronmental!

Environmental Heating & Air Solutions

Thank you for the feedback Marty! We appreciate your loyalty and trust and will continue to provide a world class customer experience each and every time! "When You Need Us, We Will Be There!"

Quick & Easy

Lorenzo was incredibly knowledgeable and friendly. Would recommend his services to anyone with HVAC issues!

Environmental Heating & Air Solutions

Thank you for the feedback from your recent service visit. Lorenzo is a pleasure to have on our team and we are blessed to have him! "When You Need Us, We Will Be There!"

Awesome job!

Lorenzo was courteous, knowledgible, and fantastic to work with! I wouldn't hesitate to call him again to have our tankless water heater and HVAC system work done.

Environmental Heating & Air Solutions

Thank you Karl! We appreciate your trust and look forward to serving you for many years to follow. "Quality You Can See & Feel!"

Customer satisfaction

Lorenzo is a outstanding knowledgeable tech His qualities are : Skill ,knowledge, outstanding attitude. He is more than willing to spend time with his customers to make sure they understand how their system is working. He communicates at a level that is clear. It was agreat pleasure to have him take care of our system. Thank you, Richard

Environmental Heating & Air Solutions

We are so happy that Lorenzo provided you such a great service experience. 5 Stars is always the goal!! We look forward to serving all of your Heating, Air Conditioning and Hot Water Heating needs. "When You Need Us, We Will Be There!"

Post installation

Great job! Thank you for the swift work.

Environmental Heating & Air Solutions

You are most welcome David! Thank you for instilling your trust in us. We look forward to serving you for many years to come. "When You Need Us, We Will Be There!"

Routine Maintenance

Did great, very friendly

Environmental Heating & Air Solutions

We are pleased to hear that you recent service visit went well and that Lorenzo was a joy to have in your home. Please let us know how we can best assist you in the future and thank you for your trust! "When You Need Us, We Will Be There!"

Great and friendly service

Both Lorenzo and Peter came out to look at and service my system. Both guys were very polite, friendly and knowledgeable. Showed up on time and did what needed to be done, great service.

Environmental Heating & Air Solutions

We couldn't agree more! Lorenzo and Peter are both great guys who strive to enhance their level of knowledge and service each and every day. We appreciate you instilling your trust to our team for your HVAC service needs. "When You Need Us, We Will Be There!"

A repair job well done.

Lorenzo always showed up on time after giving us an advance warning. He was quite courteous and kept us updated as the work was done. We were very happy with the repair work and with the quick response we got to our call.

Environmental Heating & Air Solutions

Thank you for the great review on Lorenzo's recent service at your home. Our goal is to always exceed our clients expectations and deliver a world class experience. Thank you for the trust and business. "When You Need Us, We Will Be There!"

Good service!

Left an e-mail at 2am on Monday and the service was completed by 5:30 pm Tuesday the next day. Lorenzo explained the problem in great detail. His visit was a good learning experience. Thanks Brian

Environmental Heating & Air Solutions

You're most welcome Brian and thank you for reaching out to us in your time of need. "When You Need Us, We Will Be There!"

Fantastic AC repair

Lorenzo did a absolutely wonderful job for us. He was courteous polite and very professional. We were totally happy with his work and will readily recommend him and Enviornmental Heating And Air to all our friends

Environmental Heating & Air Solutions

Thank you for the great feedback Ken! Lorenzo takes tremendous pride in providing the very best customer experience possible and is an asset to our team. Thank you for the recommendation and referrals!! "When You Need Us, We Will Be There!"

Great Service!

I was very impressed with all the work this young man did. He explained every detail smoothly that I could understand. Thanks for sending out your best.

Environmental Heating & Air Solutions

You're most welcome! Our entire team is committed to delivering a World Class Customer Experience each and every call. "When You Need Us, We Will Be There!"

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Sacramento Office Environmental Heating & Air Solutions


  • 8417 Washington Blvd #170 Roseville, CA 95678
  • Open M-F 7am-8pm Sat 8am-8pm Sun 8am-5pm
  • (916) 915-0778